Saturday, September 18, 2010

Business Support Manager, Pakistan

RefINT4113
RegionSouth Asia
LocationIslamabad
DivisionInternational
DepartmentHumanitarian
Position TypeFixed Term
Job FamilyBusiness Support/Admin
Closing date for applications 
(UK Time)
29 September 2010
 
Job Profile

Closes: 29 September 2010
 
Salary: £26,843 - £36,006 net per annum (net = take home pay. Oxfam will meet the tax and social security liabilities of the post-holder in addition to net salary).
 
Contract type: Fixed-term for 6 months
 
Location: Islamabad, Pakistan 
 
NB: This is an unaccompanied post.
 
Please submit CVs in English.
 
Oxfam GB Purpose: Oxfam GB works with others to overcome poverty and suffering.
 
Job Purpose: To lead the programme support team and ensure provision of quality business support to all operations in country, including programmes, campaigns and the post emergency programme in place.
 
Reporting Lines:
Post holder reports to:Reports to the Country Director.
Staff reporting to this post: HR Manager, Finance Manager and Logistics Manager, Deputy BSM. NB: Due to the complexity of this large scale emergency response, reporting lines and responsibilities may change.
 
 

Key Responsibilities

  Management
  • To provide leadership to the various business support functions, ensuring the best possible support to the programme and advice to the country management team.
  • Ensuring all business support functions operate in an effective manner, complying with all Oxfam GB requirements and procedures.
  • Liaising with managers in country, in the regional centre and Oxford as necessary in order to resolve problems related to the effective functioning of business support.
 Finance
  • To provide direction to the Finance Manager on financial management, policies and procedures, ensuring that the programme is informed of all developments in financial policies laid down by Oxford, SA RC or the Country Programme. To ensure the programme is complying with financial standards set by Oxfam GB.
  • To liaise with the funding team to ensure that all donor reporting requirements are met, including proposals, budgets and donor reporting liaising as required.
  •  To provide direct support to the Country Director, and the Programme Managers in the field on all matters of finance specifically budget preparation, monitoring, control and reporting with a view to ensuring good financial standards are met.
  • Produces monthly financial management information for the Country Management Team and ensures that the finance team provides necessary financial reports for field programme managers to monitor and review their project activities.
  • Supervises the programme Admin/Finance/HR/Logistics teams in maintaining the programme inventory and fixed assets, ensuring that all Oxfam assets are properly safeguarded and tracked.
Human Resources and Administration
  • Liaise and co-ordinate with the HR Manager on strategy ensuring an appropriate level of collaboration, and compliance with minimum standards in recruitment, induction, staff development, compensation and benefits, succession plans, staff health & safety and security.
  • Review and ensure quality on payroll processes.
  • Performance Manage the business support team, including coaching, delegating and supporting as needed with direct reports.
  • Co-ordinate with the Administration Manager on the efficient management of the office, guest house and sub-offices.
Information Systems
  • Ensures that there is a good and efficient communication with the Information Systems team in SA RC ensuring an appropriate level of coordination and collaborative ways of working.
  • Continuous follow up to IS process and day-by-day operation ensuring compliance with minimum standards and policies.
  • Manage IT Co-ordinator and ensure that outsourced activities and relations with key providers are properly maintained.
Logistics
  • Management of the Logistics manager to ensure continuous follow up to Logistics processes and day-to-day operations ensuring compliance with minimum standards and policies.
  • Provide support and guidance on good practice on use of assets, vehicles, equipment and in general organization of resources to ensure an appropriate use and compliance with Oxfam GB policies.

Skills and Competence

  • Degree in finance, administration, accounting or equivalent and/or MBA and/or relevant professional qualification.
  • Significant management experience in large or complex organizations. 
    Substantial experience of the NGO sector, ideally in a humanitarian context· Excellent management and leadership skills.
  • High level ability in the application of strategic financial, human resources, IS, and logistics management, and experience in maximising resource utilisation.
  • Excellent communication skills - including fluency in written and spoken English· Excellent Computer skills - Word, Excel, use of the Internet, databases and email.Competencies.
  • Leadership qualities and people management expertise to provide direction and effective support.
  • Ability to operate and think strategically, coupled with proven analytical skills and the use of these to problem solve and make decisions.
  • Awareness of the bigger picture of OXFAM and its application to the work of the department/function
  • Excellent organisational abilities with ability to work to deadlines and manage time well.
  • Persistence to achieve change in a challenging environment.
  • Good team member with experience of working in a large diverse team and supporting a regional team. 
  • Strong interpersonal awareness including diplomacy, tact, being able to work effectively with others, cultural sensitivity and respect for confidentiality.
  • An understanding of gender and diversity considerations within key areas of responsibility and commitment to addressing inequalities in the workplace and the programme.
  • Ability to work in a difficult environment and occasionally travel around the region. 
  • An understanding of Pakistan's culture and socio-political context.


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